An Argos client claims he was larboard activity “disgusted” afterwards advertent a claret stain on his new bedding.
John Rayneford from Manchester, said he begin the abhorrent stain on the £38 Argos Home Grey Waffle Cuff Bedding set, and aggregate pictures of his austere analysis on Facebook .
Pictures appearance a red and chicken stain forth the bend of a absolute included in the set, which Mr Rayneford bought at an Argos abundance in Salford, Greater Manchester, on 17 November.
John claims aback he complained to Argos, he was absolved by a chump account adviser who “didn’t assume to anticipate claret on a bedding was a big deal”.
A bent John took to Facebook to accuse to the retailer.
He acquaint photos of the bedding on Sunday [8 Dec] with the caption: “Bought some bedding from Argos.
“Got it home and opened it and there was claret on it (someone charge accept been aching whilst authoritative it).
“I contacted accessible bodies on the webchat who again asked me to alarm the abutting day.
“The being I batten with didn’t assume to anticipate claret on bedding is a big deal. Be warned, it’s disgusting.”
Argos responded to his column saying: “Hi John, that’s not good. Unlike the being you’ve ahead announced to, I do accept claret on bedding is a big deal.
“Please booty it aback to abundance and I’m abiding they’ll be blessed to array this out with you.”
John angrily responded to to the comment, saying: “So let me get this right, I accept to go all the way aback to the Argos abundance to actual this abominable aberration that Argos made? Are you joking?”
John said: “It’s disgusting, how repulsive. And it fabricated me anticipate about the altitude they charge accept for the bodies in that factory.
“The guy on the web babble took it absolutely actively and said accepting claret on bedding was unacceptable and bare to be addressed with the manufacturer.
“The guy on the buzz didn’t assume to care. He wasn’t agitated about alive out what went wrong. He aloof capital me to booty the bedding in to be replaced.
“Argos apprehend me to annoyance aggregate aback bottomward to the abundance they won’t alike accede acrimonious it up.”
Argos accepted they are attractive into the matter.
A agent said: “We are in blow with John to investigate his experience.”
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